How do I know which side is which?
Look at the vehicle from the rear.
L= Left is passenger side or near side.
R= Right is driver side or off side.
How can I pay?
You can pay via bank transfer into our bank account.
Midland Lamps & Panels Limited
Sort code 56-00-29
Account number 26225506
Cash or credit/debit card at Trade counter
If you have any difficulties then please call 0121 520 1000.
Do you sell painted parts?
None of our parts are painted. Some parts are primed and ready to be painted by you. Product descriptions will state if the part is primed.
I cannot find what I need or you are out of stock.
New parts are added daily, however if you cannot see what you are looking for, please call 0121 520 1000.
I need to cancel or amend my order or a part of it.
Please call us ASAP after making the order on 0121 520 1000 and give us the details of the order and name on the invoice.
How do I return parts?
If the delivery driver is present then send the parts back and do not accept them.
If the driver has gone then call and inform us ASAP. Remember to give us the Document No. at the top right of your invoice. Parts may only be returned if in original packaging, not damaged, painted or altered in any way. If you return an item, you are responsible for the cost of return. If we collect, a charge (based on size and distance) may apply.
What do I do if I receive a damaged part?
Parts can be fragile. Please check all parts on delivery to ensure they are correct and in satisfactory condition as we cannot be responsible for damages or shortages once the driver has left. If damaged or incorrect parts are received then please call 0121 520 1000 for replacement whilst the driver is still present.
Will my part come with a Manufacturer's badge?
No, the majority of our parts are 'After market' and will not include badges or logos. We are unable to sell Badges/Logos
Do you sell xenon headlamps?
Most of our headlamps are Halogen, unless stated otherwise.
With some parts taking up a lot of space we have to abbreviate some features and words. These include:
FLH (Fog Lamp Holes)
PDSH (Parking Distance Sensor Holes)
WH (Washer Jet Holes)
DRL (Daytime Running Lamp)
OE (Original Equipment)